Online credit card Instruction
Member registration requires a Municipality Code, which is provided by your utility. This code has to match upper and lower case exactly to be accepted.
The First Name, Last Name, Account # has to match exactly what is on your utility bill card.
You can use any Username you make up or Password you create, but please write them down so you will not lose or forget them.
If you have an error in registration there can only be a couple of reasons
1. The information was misspelled or case sensitive
2. In creating this Member Registration you must allow popup in your browser (Chrome/Internet Explorer) Normally you will see a yellow bar across the top of the screen asking you to allow this popup or it could be on the bottom of the screen to allow. if you are having problem finding it, go to your browser help and ask for popup control. That should give you instructions to allow popup.
Special Browser failure may be caused by a Security Failure
Microsoft Internet Explorer
Open Internet Explorer
From the menu bar, click Tools > Internet Options > Advanced tab Scroll down to Security category, manually check the option boxes for Use TLS 1.0,Use TLS 1.1 and Use TLS 1.2 then click OK Close your browser and restart Internet Explorer
Open Google Chrome
Click Alt F and select Settings, Scroll down and select Show advanced settings. Scroll down to the Network section and click on Change proxy settings. Select the Advanced tab, Scroll down to Security category, manually check the option boxes for Use TLS 1.0,Use TLS 1.1 and Use TLS 1.2Click OK Close your browser and restart Google Chrome
In the address bar, type about:config and press Enter. In the Search field, enter tls. Find and double-click the entry for security.tls.version.min Set the integer value to 3 to force protocol of TLS 1.3 Click OK Close your browser and restart Mozilla Firefox